Common Questions and Answers

What is the difference between MOBI and EPUB? What are the advantages and disadvantages of each?

MOBI is the Amazon exclusive format and can be uploaded for free to It will only work on Amazon devices and apps. Amazon owns 51% of the eBook market, making this the most read format.
EPUB is the "universal" format and can be uploaded for free to any non-Amazon market. It will work on any non-Amazon device or app, such as Apple, B&N, Google Books, Kobo, and any PC or smart phone.

What do I do after you've properly formatted my eBook?

Once your eBook is formatted, you can upload it for free to any major retailer or to your own website. The list of retailers are as follows - Amazon, Apple, B&N , Kobo, Google Books. We also offer upload management for $25 per market.

So you do not sell the eBook yourselves?

No. CreateBook offers professional formatting for a one-time fee. We never directly sell your eBook or take any royalties from your sales.

What about fixed layout? Should I get this type of eBook as well?

Fixed layout is a special eBook format which is only used for specific kinds of books. It is mutually exclusive with normal MOBI or EPUB formatting. Learn more here

Do you only work on books in English?

No. We accept books in any language.

Once my book is online, do you offer any marketing services to drive readers to my sales' page?

Yes. We offer a range of marketing services: from review posting to press releases to website design. Our full list and prices can be found here.

What is the difference between your eBook design and eBook formatting services?

If you already like the look and feel of your book, eBook formatting is for you. If you'd prefer to have a professional modify the look and feel of your book before formatting, you want eBook design.

What are the advantages to print on demand if I already have my eBook formatted?

Print on demand offers a wide range of advantages. The print book can be sold next to your eBook on the same sales' page, significantly increasing your professional appearance and total sales. The royalties for print books are often much higher than those for eBooks.

Maintain The Look & Feel

All ebook conversions are hand coded by our professional team, using your original document as the guide. This means we can keep the original style & soul of your book - using experienced human intuition rather than automated programming.

free sample conversions

Free Samples of Your eBook

We offer free sample conversions of your work. This way, you can see exactly how the ebook will look to readers before purchasing a conversion. We offer up to 25 pages for normal fiction, 15 pages for complex formatting or non-fiction, and 3-5 pages for fixed layout. Contact us for a sample today

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"If I had known being famous would be this much fun, I would have done it 40 years ago... The team at could not be working harder for my success. Every exchange has been an absolute pleasure."

Satisfied customer Colin Cantwell

Colin Cantwell

Designer of the Death Star
& author of - CoreFires

Satisfied customer Derek Vasconi

Derek Vasconi

Author - KAI

"Createbook was seriously the ONLY ebook editing company that was able to preserve the unusual interior formatting of my book. It wasn't an easy job, but not only did the staff at Createbook get the job done PERFECTLY, they also did it in exactly the time frame they said they would... Createbook is the ONLY ebook editing service company I'm going to be using for all future ebook edits."

" is our new go-to for all things eBook. They took our existing ePub file and corrected every issue we had by directly editing the code. Their programmers are knowledgeable and professional. They turned the project over very fast and delivered on time. We could not be more pleased with the quality of the work."

Lynn & Vasilios Wennergren

Authors - Ars Vercanus

Melissa AuClair

Melissa AuClair

Publisher - Launch Your Creative Life

"I've worked with CreateBook on four different books. Their professionalism and knowledge are highly appreciated. I would definitely recommend them to a friend."

"Anni (Managing Partner) has been through both books and they look great. Having impressed her rarely happens – great job"

Carsten Sennov

Co-Author - Golden Age, Golden Earth

Melissa AuClair

Bill Tharp

Publisher - Optimystic Press

"I've had a chance to run the ebook through the Kindle-book Previewer and it looks great to me and every function operates the way I had hoped and expected it would.  You there at Createbook perform a great service for some of us out here and you do an excellent job of it... I look forward to our next project together.  Can't thank you enough!"