The customer retains all rights to their files, images, and any materials which they send or receive.

We will not reproduce, provide, or share any customer materials except in the gallery when granted explicit permission.

1. Description of services (formatting, design, marketing)

We provide a user the service of transforming a file (a "User File") from its original file format to a user-selected file format (Mobi, epub, or print PDF). The Services operate by storing the uploaded User File on a server, formatting it by hand into the new file format ("Converted File"), and then providing the user a unique download link to the Converted File. You acknowledge and agree that we may establish general practices and policies concerning use of the Services, including, without limitation, the maximum number of files that a user may upload through the Services, the maximum size of the files that a user may convert through the Services, and the maximum number of hours or days that a file will be stored by the Services. We reserve the right to change or discontinue any of the Services at any time. Subject to all the terms and conditions of this Agreement, we shall supply the Services to you and grant you a personal, non-transferable, terminable license to use the Services from the Effective Date of the Subscription Period.

2. Responsibility for Data

While we try to ensure that the Services are error free, we cannot guarantee that User Files or Converted Files will not be deleted or lost. You acknowledge and agree that we will not be responsible for any failure of the Services to convert a User File or store a User File or Converted File. You acknowledge and agree that we will not be responsible for the deletion of a User File or Converted File stored or processed during the provision of the Services, or for the corruption of or loss of any data, information, or content contained in a User File or Converted File. You bear full responsibility for archiving and backing-up your User Files and data, and sole liability for any lost or irrecoverable User Files or data. The password and log-on details provided to you are confidential to you and you hereby agree that you shall not share such information with any third parties. You shall notify us forthwith if you are aware of any third party having access to such information.

3. General Prohibitions

As a condition to your use of the Services, you agree not to:

1. Access, tamper with, or use any non-public areas of the Services or our computer systems or the technical delivery systems of our providers;

2. Attempt to probe, scan, or test the vulnerability of the Services or any related system or network or breach any security or authentication measures;

3. Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services;

4. Interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation: sending a virus, overloading, flooding, spamming, or mail-bombing the Services; or

5. Misuse system resources including, but not limited to: employing content which consumes excessive CPU time or storage space, utilizing excessive bandwidth, or resale of access to content hosted on our servers.

6. Impersonate or misrepresent your affiliation with any person or entity.

We will have the right to investigate and prosecute violations of any of the above, including intellectual property rights infringement and security-related issues, to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms of Service. You acknowledge that we have no obligation to monitor your access to or use of the Services, but have the right to do so for the purpose of operating the Services, to ensure your compliance with these Terms of Service, or to comply with applicable law, or the order or requirement of a court, administrative agency, or other governmental body.

4. General

This Agreement contains the entire understanding of the parties relating its subject matter and supersedes any prior written or oral agreement or understandings between the parties with respect to its subject matter. The provisions of this Agreement are to be interpreted in a reasonable manner to affect the purpose of the parties, and this agreement is not to be interpreted or construed against us because it participated in the drafting of this Agreement. The invalidity or unenforceability of any provision of this Agreement will not affect the validity or enforceability of any other provision. We may assign or transfer this Agreement, in whole or in part, to any party without notice. All terms and conditions of this Agreement that by their nature are meant to survive the termination of this Agreement will survive termination, including but not limited to the DISCLAIMER OF WARRANTIES and LIMITATION OF LIABILITY sections. BY UPLOADING OR OTHERWISE PROVIDING YOUR CONTENT TO OUR SERVICE, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ THIS AGREEMENT CAREFULLY, THAT YOU HAD THE OPPORTUNITY TO HAVE THIS AGREEMENT REVIEWED BY LEGAL COUNSEL, AND THAT YOU ARE AT LEAST 18 YEARS OLD, AND YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT, OR THAT YOU ARE THE PARENT OR LEGAL GUARDIAN OF A MINOR AT LEAST 13 YEARS OF AGE, AND APPROVE OF AND HAVE THE LEGAL AUTHORITY TO EXECUTE THIS AGREEMENT.

Maintain The Look & Feel

All ebook conversions are hand coded by our professional team, using your original document as the guide. This means we can keep the original style & soul of your book - using experienced human intuition rather than automated programming.

free sample conversions

Free Samples of Your eBook

We offer free sample conversions of your work. This way, you can see exactly how the ebook will look to readers before purchasing a conversion. We offer up to 25 pages for normal fiction, 15 pages for complex formatting or non-fiction, and 3-5 pages for fixed layout. Contact us for a sample today

recently completed works

Prose and Poetry


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"If I had known being famous would be this much fun, I would have done it 40 years ago... The team at could not be working harder for my success. Every exchange has been an absolute pleasure."

Satisfied customer Colin Cantwell

Colin Cantwell

Designer of the Death Star
& author of - CoreFires

Satisfied customer Derek Vasconi

Derek Vasconi

Author - KAI

"Createbook was seriously the ONLY ebook editing company that was able to preserve the unusual interior formatting of my book. It wasn't an easy job, but not only did the staff at Createbook get the job done PERFECTLY, they also did it in exactly the time frame they said they would... Createbook is the ONLY ebook editing service company I'm going to be using for all future ebook edits."

" is our new go-to for all things eBook. They took our existing ePub file and corrected every issue we had by directly editing the code. Their programmers are knowledgeable and professional. They turned the project over very fast and delivered on time. We could not be more pleased with the quality of the work."

Lynn & Vasilios Wennergren

Authors - Ars Vercanus

Melissa AuClair

Melissa AuClair

Publisher - Launch Your Creative Life

"I've worked with CreateBook on four different books. Their professionalism and knowledge are highly appreciated. I would definitely recommend them to a friend."

"Anni (Managing Partner) has been through both books and they look great. Having impressed her rarely happens – great job"

Carsten Sennov

Co-Author - Golden Age, Golden Earth

Melissa AuClair

Bill Tharp

Publisher - Optimystic Press

"I've had a chance to run the ebook through the Kindle-book Previewer and it looks great to me and every function operates the way I had hoped and expected it would.  You there at Createbook perform a great service for some of us out here and you do an excellent job of it... I look forward to our next project together.  Can't thank you enough!"